Which Care Categories Do You Provide For?

With capacity for 22 residents, Wetley Manor is a “residential” care home and provides personal care and accommodation for clients in the following care categories:

We are registered for old age, physical disability, dementia and mental disorder care categories but do not provide nursing care. For information on our registration, please visit our Care Quality Commission page, which can be found here.

What Types of Care Are Available?

We primarily provide long term residential care however we can, subject to availibility, provide day and respite care. Respite care is provided subject to room availability and we are registered for 2 day care placements. All admissionss are subject to a pre-admission assessment.

How Do You Approach Personal Care?

We uphold everyone’s right to ‘privacy and dignity’; this is of the highest importance and is respected at all times. All consultations are held in private with health care professionals and other advocates such as social workers or legal/financial advisors.

Residents always have the right to privacy when with friends or relatives, with the option to entertain guests in their own rooms. There is also access to a full range of external services, offered by associated health care professionals. These include doctors, district nurses, physiotherapists, dentists, continence advisors, nutritionists, chiropodists and other community health services.

Comprehensive Care Plans

To ensure that each resident’s health care needs are met, we utilise a full system of care planning and reviews. This is combined with specialist input from various health care professionals.

The ‘back bone’ of this system are the individualised care plans that are reviewed on an ongoing basis. Care plans are supported by documentation that records the individual health care matters of each resident. For more information, please contact our friendly team today.

Clear and Open Communication

With our ‘open door’ informal approach we encourage direct communication between residents, relatives and our care home management. This enables the fast and efficient resolution of issues, with a minimum of disruption to resident’s lives and feelings.

Transparent Complaints Procedure

There is a simple and clear formal complaints procedure in place at Wetley Manor Care Home. This outlines how to complain, who to complain to, the timescale for responses, and details for contacting the Care Quality Commission if a complaint remains unresolved.